Referral Program Agreement (Referred Users)

1. Definitions

For the purposes of these Terms:

  • “Agreement” means these Referral Program Terms & Conditions.
  • “Business Customer” means a legal entity or natural person acting in the course of its trade, business, or profession.
  • “Currency” means USD or EUR, determined by the billing currency of the Referred User’s subscription.
  • “Credit” means the promotional account credit granted under this Agreement.
  • “Referrer” means the existing Swydo customer who provided the referral link.
  • “Referred User” means the new customer accepting these Terms.
  • “Services” means Swydo’s reporting and monitoring platform and related offerings.
  • “Territory” means all countries where Swydo is legally permitted to offer the Services.

2. Parties

This Agreement is entered into between:

  • Swydo B.V. (“Swydo”), and
  • The Referred User, who accepts these Terms by registering through a valid referral link.

Participation constitutes a legally binding agreement.

3. Eligibility

To participate in the Referral Program:

  1. The Referred User must be a Business Customer.
  2. The account must be completely new to Swydo:
    • No prior trial
    • No prior account
    • No payment history
  3. Registration must occur through a valid referral link supplied by the Referrer.
  4. Accounts linked to existing Swydo customers via shared domain, billing address, or payment method are not eligible.
  5. Sub-accounts created under existing agency accounts do not qualify.
  6. Swydo reserves the right to determine eligibility based on internal records.

Failure to meet these conditions voids promotional benefits.

4. Promotional Offer

Subject to eligibility:

  1. The Referred User receives an extended trial period where applicable.
  2. After upgrading to a paid subscription and completing the first successful invoice payment, the Referred User receives:
    • 150 EUR Credit for EUR-billed accounts
    • 150 USD Credit for USD-billed accounts
  3. Credit conditions:
    • Applies to subscription fees only
    • Cannot be exchanged for cash
    • Non-transferable
    • Cannot be resold
    • May be applied across multiple invoices
    • Expires twelve (12) months after issuance
    • Automatically forfeited upon account termination
  4. Swydo may revoke Credit if eligibility is later found invalid.

5. Payment & Subscription Obligations

  1. Standard subscription pricing and billing terms apply.
  2. Credit does not alter contractual payment obligations.
  3. All invoices remain payable under Swydo’s standard Terms of Service.
  4. Taxes, VAT, or other charges remain the responsibility of the Referred User.

6. Acceptable Use

The Referred User agrees not to:

  • Create accounts to obtain multiple Credits
  • Collude with Referrers to manipulate eligibility
  • Provide false business or billing information
  • Engage in fraudulent or deceptive activity

Swydo may suspend or terminate accounts engaged in such conduct.

7. Data Protection & Privacy

  1. Personal data is processed in accordance with Swydo’s Privacy Policy
  2. Swydo acts as an independent data controller.
  3. The Referred User consents to communication relating to the referral and promotional offer.
  4. Each party remains responsible for its own legal compliance obligations.

8. Limitation of Liability

Swydo is not liable for:

  • Referral tracking failures
  • Expired or revoked Credits
  • System outages or interruptions
  • Indirect or consequential losses

Total liability shall not exceed the value of Credit granted under this Agreement.

9. Termination

Swydo may:

  • Modify or withdraw the Referral Program at any time
  • Revoke Credits obtained through ineligible activity
  • Terminate accounts violating these Terms

Termination does not affect obligations incurred prior to termination.

10. Governing Law

This Agreement is governed by the laws of The Netherlands.

Disputes shall be:

  1. Attempted through negotiation
  2. Escalated to mediation in Amsterdam
  3. Submitted exclusively to Amsterdam courts if unresolved

11. General Provisions

  • These Terms apply only to Business Customers
  • Rights may not be assigned without Swydo consent
  • Invalid provisions do not affect remaining clauses
  • Participation indicates acceptance of these Terms
  • If the Referred User disagrees, they must not participate

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