Toggl Reporting Tool

Frequently Asked Questions

• How do I connect my Toggl account to Swydo?

  From your client page in Swydo, open the Data Sources tab and click New Data Source, then choose Toggl. For most platforms you’ll authorize via OAuth; a few (Klaviyo, CallRail, Call Tracking Metrics, ActiveCampaign) use an API key instead. Once authorized, pick the specific account, property, or page you want to report on. Each one becomes a data source you can drop into any report.

• Can I combine Toggl data with other platforms in one report?

  Yes. Every Swydo report supports widgets and KPIs from multiple data sources side by side, so a single report can pull from Toggl, Google Ads, GA4, Meta, and more. For paid-media platforms you can also blend up to five sources inside a single widget — useful for cross-channel ROAS, total spend, or unified conversion tables. Custom blended widgets aren’t available for non-ad platforms, but reports themselves can mix anything.

• Is my Toggl data secure in Swydo?

  Yes. Swydo connects via OAuth or scoped API keys, encrypts data in transit over HTTPS, and stores access tokens with role-based controls. Swydo is GDPR-compliant and acts as a data sub-processor under a standard DPA. You can revoke any connection at any time, and on account closure all data and credentials are deleted within 90 days. Full details live on Swydo’s privacy and data-storage pages.

• What does Swydo cost, and is there a free trial?

  Swydo offers a 14-day free trial with no credit card required. Pricing is based on the number of data sources, not on users (seats are unlimited) or report volume. The flat plan includes 10 data sources, with a per-source rate beyond that which decreases as you scale. Frequency of reporting doesn’t affect cost. Use the calculator at swydo.com/pricing for an exact quote.

• Is Toggl in Swydo a stable integration or is it in Beta?

  Toggl is currently a Beta integration in Swydo (released February 16, 2026). Activate it in Settings → Beta Features. Beta means the integration is functional and live but the feature set may evolve and edge cases continue to be addressed. Core time-tracking metrics work today; if you find a missing metric or workflow, agency feedback during Beta typically reaches the product team quickly.

• What Toggl metrics does Swydo report on?

  Swydo’s Toggl integration covers average hours, billable amount, billable time, non-billable time, total time spent, and hourly rate. Build per-team-member, per-client, or per-project breakdowns to show where agency time is going and how billable utilization compares against targets. Useful as both a client-deliverable (in retainer transparency reports) and an internal agency-operations report.

• Can I report on time tracked per client to support agency retainer reviews?

  Yes — and this is one of Toggl + Swydo’s strongest agency use cases. Build a client-level time report showing total hours, billable hours, non-billable hours, and effective hourly rate per client. Pair with retainer spend (entered as a Manual KPI) to calculate margin per client. Useful for quarterly retainer reviews where you need to defend pricing or surface unprofitable accounts.

• How do I combine Toggl with marketing-platform data for full client deliverables?

  Build a client-deliverable report combining Toggl (hours invested) with the client’s marketing-platform results (paid spend, conversions, revenue). Add a custom metric for cost per outcome including agency time (Toggl billable amount + ad spend ÷ conversions). Some agencies build a “true CPA” widget that bakes in agency fees alongside ad spend — a transparency tool that builds trust for high-margin retainers.

• Can I report on team productivity and billable utilization?

  Yes. Build a per-team-member widget showing billable hours, total tracked hours, billable utilization rate (billable ÷ total), and effective billable rate. Layer in trend lines over time to spot capacity patterns — when utilization spikes, you’re probably overbooked; when it drops, time to sell. Useful for internal monthly reviews rather than client-facing reports, though some agencies share team-level data with clients on transparent retainers.

• How do I track project profitability with Toggl in Swydo?

  Build a per-project widget combining Toggl billable amount (cost of agency time) with retainer or project revenue (entered as a Manual KPI or pulled from a billing system via Google Sheets). The margin custom metric: (revenue − billable amount) ÷ revenue × 100. Sort projects by margin to surface high- and low-profit work. This becomes a key input for repricing, scoping, or sunsetting accounts.

• How do I get started with Swydo?

  Sign up for a 14-day free trial or start a subscription. Then:

  • Add team members and set permissions.
  • Customize your account with your branding.
  • Add clients to organize and manage your reports.
  • Integrate Toggl, other data sources from 35+ platforms or upload your own via Google Sheets.
  • Create & share Toggl reports using templates or custom widgets.
• Do I need technical skills to use Swydo?

  No, Swydo is designed to be user-friendly and self-service, so no technical skills are required to get started quickly. Our setup guides walk you through every step. If you need assistance, our support team is here to help.

• How can I connect my Toggl account?

  For a quick overview on how to set up your Toggl account, check out the integration tutorial on our help center.

• What happens if an integration is not available?
  • You can integrate any data with Swydo using Google Sheets integration. 

  • Manually upload your data or use tools like Zapier or Make to automate syncing from thousands of sources. 
  • This keeps your reports up to date with the metrics that matter most.
• Is my data secure with Swydo?

  Yes, Swydo implements  industry-standard measures to protect your information. This includes secure data storage, encryption, and compliance with privacy regulations. Learn more here.

• Do you offer Report Filters?

  Yes, Swydo offers several filter options to help you refine your data and focus on the most relevant insights. Some of the key filter types include:

  • Toggl Metric Filters: Refine data based on specific metrics (e.g., impressions, clicks, conversions).
  • Date Filters: Filter Toggl data by custom date ranges or specific time periods (e.g., weekly, monthly).
  • Dimension Filters: Apply filters based on Toggl dimensions like campaign, ad group, or device.
  • Inclusion/Exclusion Filters: Specify which Toggl data to include or exclude from your reports.
• Can I have multiple integrations in the same report?

  Yes, you can combine Toggl data with multiple integrations into one comprehensive report. This allows you to:

  • Create sections with data from different platforms (e.g., Google Ads, Facebook Ads, Microsoft Ads).
  • Build a holistic view of your marketing performance in one place.

  Perfect for multi-channel campaigns and seamless reporting.

• Is my Toggl data automatically updated in Swydo?
  • Yes! Swydo always displays the most recent data provided by the Toggl API.
  • While data isn’t updated live in the background, it refreshes when you open a report or manually refresh the page.
  • This ensures you’re always seeing the latest available Toggl data from your connected platforms.
• How does Swydo ensure my Toggl data connections stay reliable?

  Swydo actively monitors your data sources to keep everything running smoothly. If there’s a disruption, such as a password change or account update, you’ll receive an alert in the app, and a detailed email with easy steps to resolve the issue.

   

• What happens after my trial ends?
  • You will need to upgrade to a paid plan to continue using Swydo.
  • Your reports and data remain available for 90 days, giving you time to transition.
• What payment options do you accept?

  We accept credit cards (Visa, Mastercard & American Express) and PayPal.

• Can I cancel my subscription anytime?
  • Yes, you can cancel at any time.
  • Since Swydo operates on a post-payment model, you’ll be billed for data sources used in the current cycle.
  • If you cancel today, you’ll still have access until the end of your billing period, but no further charges will apply.
  • Learn more here.
• Can I pause my subscription and reactivate it later?
  • Yes! For $10/month, you can pause your subscription while keeping your reports and data.
  • You can resume anytime you’re ready.
• What happens to my data if I cancel or stop using Swydo?
  • Your Toggl reports and data stay available for 90 days after cancellation.
  • After 90 days, your account, data, and reports will be permanently deleted
• What type of support do you offer?
  • Our specialists are available 24/5 on weekdays and typically respond within 15 minutes.
  • You can reach us via the chat button on our website or in the Swydo app, or by email to support@swydo.com 
  • Visit our Help Center for documentation and FAQs.
• Do you offer any onboarding services?

  Yes! Our onboarding ensures a seamless start with:

  • Live demos with a specialist (book anytime).
  • Getting Started series with videos and articles.
  • Follow-up emails with tips and next steps.

  While Swydo is self-service, our support team is always available to help set up your first reports.